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augusto5C2E
augusto5C2E
Participating Frequently
January 14, 2021
Question

Premiere cc 2020 vs intel hd4600

  • January 14, 2021
  • 2 replies
  • 417 views

 

Hi everyone, i just signed up, i have a problem on my second pc an i7 4790k with z97hdr motherboard and hd 4600 integrated video card, when i install premiere pro cc 2020, and then i open premiere pro 2020 i get message, card problems hd4600 video drivers not supported! i tried to update the hd4600 but the problem remains. maybe my hd4600 is no longer supported by premiere 2020? I also tried to disable the hd4600 and leave only the super gtx1660, but nothing to do the message keeps appearing. Advice and your own? thanks.

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2 replies

John T Smith
Community Expert
John T SmithCommunity Expert
Community Expert
January 19, 2021

>tried to disable the hd4600 and leave only the super gtx1660

 

For anyone else reading this, you may need to go into BIOS to disable the motherboard video chip

Use BIOS https://community.adobe.com/t5/Premiere-Pro/quot-could-not-find-any-capable-video-play-modules-quot-error/td-p/4270497 to select a display adapter

augusto5C2E
augusto5C2EAuthor
Participating Frequently
January 22, 2021

 

I tried to do as you say, but nothing to do, premiere cc 2020 does not work on pc with this hd4600 integrated card!
I still sold the I7 4790k pc and bought a new I7 10700 8 core, and now premiere works fine and I no longer get that message regarding the integrated card which is now an Asrock A410M therefore recognized by premiere pro cc 2020.
Hello.

-Intel I 7 10700 8 core-32gb ram 3000 Mhz-GTX 1660 super 6gb-Lumix gh4r-Lumixgh2-lumix FZ1000-Premiere pro cc 2020-
Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
January 14, 2021

See here:

https://community.adobe.com/t5/premiere-pro/i-can-not-update-my-driver/td-p/11200205?page=1

    augusto5C2E
    augusto5C2EAuthor
    Participating Frequently
    January 14, 2021

    Thank you for confirming what I suspected. So on my new i7 10700 pc with integrated intel UHD graphics 630 card I shouldn't have any problems right? As soon as the new pc arrives I want to try to install premiere cc 2020 and see if the problem is gone. thanks again for your help.

    -Intel I 7 10700 8 core-32gb ram 3000 Mhz-GTX 1660 super 6gb-Lumix gh4r-Lumixgh2-lumix FZ1000-Premiere pro cc 2020-
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