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February 5, 2018
Question

Premiere Pro and Media Encoder causing computer shutdown when using Mercury Playback Engine

  • February 5, 2018
  • 0 replies
  • 247 views

My new Dell precision with windows 10, 16GB Ram and M1200 Quadro card regularly shuts down during rendering or export for videos - but only when the Mercury engine is turned on. Of course this is a serious drawback for editing on such a pricey laptop. I am using the latest Premiere on the cloud, and have made sure the Nvidia drivers are up to date.

Is there anything I am overlooking?

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