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Participating Frequently
November 12, 2016
Question

Stuttering playback in Premiere Pro (after CC2014)

  • November 12, 2016
  • 3 replies
  • 972 views

I am using a workstation - Dell with xeons, twin quadros, blah, blah, loads of memory, fast disks, windows 10 x64 - using mp4 or MTS from Sony RX 10 ii or A7Rii, I get stuttering playback when using any Premiere Pro version beyond 2014 (stuttering audio also). This stuttering happens regardless of cuda or software only renderer...it is the Premiere Pro versions beyond 2014 that is at fault!   Adobe - please fix this! I am paying for this software - I want and need it to work!

To describe the stuttering more precisely - when a seq is set to play in proj or source window, the cursor appears to step forward then step back, forward again, etc. However, the seq will render ok!

Nevertheless, it is impossible to work through an edit when the gui is reacting as I describe

This topic has been closed for replies.

3 replies

Bill Gehrke
Inspiring
November 13, 2016

Your problem is also caused by your hard disk configuration.  You have everything on one hard disk drive an it is partitioned.  That is a lousy configuration.  Also get modern and start using SSD drives.  Clone your OS/Application  partition over to a good SATA III drive.  I would then add a second SSD for your projects and the immediately used media.  Use your two 4 TB  drives for backup and archiving.  Your big Data partition is almost full and that means your last files you put out there are on the slowest part of the disk

Here is the read rate performance of a disk drive, see what happens as you fill up the disk drive as you have

RoninEdits
Inspiring
November 12, 2016

i think i remember some people having this problem with their sound devices (like an added internal/external audio device/sound card) or display i/o device like from blackmagic or aja etc. i don't remember the fix, maybe updated drivers/software would help. do you have any of those kinds of devices?

chrisw44157881
Inspiring
November 12, 2016

h.264 acceleration turned on?

Participating Frequently
November 13, 2016

yes - turned on.

Bill Gehrke
Inspiring
November 12, 2016

Send us much more information about your computer as most regular uses do not see what you are experiencing.  Have you tuned that Dell to rid it of CPU stealing cycles?

Ann Bens
Community Expert
Community Expert
November 12, 2016

Moved to hardware forum.