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VitM
VitM
Participating Frequently
February 20, 2019
Answered

The problem with .mov hevc h.265 (video from iphone X)

  • February 20, 2019
  • 5 replies
  • 20719 views

Hello.

Need help.

I can't work with .mov files hevc (h.265) 1080p

Premiere CC 2019  open a files but not played. (video duration does't matter)

.mov hevc h.265 processes only Intel 6th Gen  Is that true?

My CPU is i5 3th Gen.

What to do, need to buy a processor or there are other ways (with software)

What do you think?

By the way, I use Windows 7/10 x64

This topic has been closed for replies.
Correct answer Ann Bens

Your machines are underpowered hence the playback issue.

Use proxies.

5 replies

M
mariog17282038
Inspiring
April 29, 2019

Ok folks, we have 2019.... It must be possible to playback mov clips HEVC 10 bit  4:2:0 recorded on mavic pro 2 in Permiere CC2019.

Playback was possible in Premiere CC2018. Also I'm used to bugs and errors producing with adobe this is huge pain, again!

My specs are awesome,,, I don't want to convert all footage...  so where is the solution?

    M
    maríliar46610081
    Participant
    June 8, 2019

    Yeah we need a solution, Premiere should read this files. No time for converting all my footage -.-

    R
    riddlemeright
    Participating Frequently
    February 26, 2020

    I can't believe this hasn't been addressed and is cited as a resource issue.  "Use proxies?"  Come on.  This is clearly a codec/application issue.  

      LeonardoGarrido
      LeonardoGarrido
      Participant
      April 29, 2019

      Same problem recording with Filmic Pro HVEC codec on a Samsung Galaxy s10 and editing on a i7 8700k GTX 980ti and 32GB ram.It simply didn't work and I will need to convert all footage in Adobe Media Encoder (thanks tha at least Media encoder reads perfetcly that format).

        MArcio
        MArcio
        Participant
        March 10, 2019

        I have the same problem here but I have Iphone 7 Plus generating HEVC video files.

        When I use GoPro 7 Plus generating the same 4k resolution I don´t see any problem.

        My system:

        Core i7 8700K

        NVidia 1050TI

        32GB RAM

        SSD Intel 750 400GB

          Ann Bens
          Community Expert
          Ann BensCommunity Expert
          Community Expert
          March 10, 2019

          I dont think Pr likes all hvec codec.

          M
          maríliar46610081
          Participant
          June 8, 2019

          When will Premiere be able to read these files? No time for converting all the footage!

            doctordri
            doctordri
            Participating Frequently
            March 9, 2019

            Same problem here with video recorded with an iPhone Xs Max; Premiere Pro 2019 doesn't process these files properly: playback is choppy and frames are repeated.

            Trust me, it's not a horsepower issue: I'm using a brand new RTX 2080 graphic card and an i7 processor.

            Did anyone find a solution? And no, converting the files before importing them into Premiere is not a solution, just an annoying workaround.

              VitM
              VitMAuthor
              Participating Frequently
              March 9, 2019

              Thank you for message.

              Now I stop trying to use another computers (rtx 2080... no comment). Unfortunately I haven’t found any solutions yet (converting only)

              By the way, DaVinchi Resolve works incorrectly too (is not a panacea)  

              Ann Bens
              Community Expert
              Ann BensCommunity Expert
              Community Expert
              February 20, 2019

              Please post your computer specs, be specific.

              H.265 is highly compressed, needs horsepower.

              Might want to consider using Proxies

              VitM
              VitMAuthor
              Participating Frequently
              February 20, 2019

              1) laptop Lenovo G770

              CPU intel Core i5-2450m 2.50 GHz

              RAM  8gb

              Video AMD Radeon HD 6650M

              Windows 10 and Windows 7

              Premiere CC 2019

              2) PC

              Intel Core i5-3570

              RAM 16gb

              gtx 750ti 2gb

              HDD 7200

              Windows 10

              Premiere CC 2019

              On two computers, the situation is the same.

              Ann Bens
              Community Expert
              Ann BensCommunity ExpertCorrect answer
              Community Expert
              February 20, 2019

              Your machines are underpowered hence the playback issue.

              Use proxies.

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