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Andrew27641742yo7k
Participant
April 18, 2023
Answered

"Unsupported Video Driver" on Quadro P2200

  • April 18, 2023
  • 1 reply
  • 2071 views

Hi all. I've just updated to v23.3, and suddenly I get a system compatability report window on opening Premiere, claiming that I'm using an "unsupported video driver" for my Quadro P2200.

I've been to nVidea's site and done a clean install of the latest drivers (R525 U6 (528.89)) but to no avail.

I've tried "continuing with known issues", but I've found premiere has become unstable and prone to locking up for long periods.

 

What's gone wrong, and how do I fix it?

This topic has been closed for replies.
Correct answer RjL190365

Guess what? Every single one of the 52x.xx version drivers for all Nvidia GPUs have serious compatibility issues with Premiere Pro. You will have to either downgrade to a 51x.xx-series driver or wait for a WHQL-certified Production Branch (not a New Feature Branch) 53x.xx driver for your Quadro P2200.

1 reply

R
RjL190365Correct answer
Legend
April 22, 2023

Guess what? Every single one of the 52x.xx version drivers for all Nvidia GPUs have serious compatibility issues with Premiere Pro. You will have to either downgrade to a 51x.xx-series driver or wait for a WHQL-certified Production Branch (not a New Feature Branch) 53x.xx driver for your Quadro P2200.

    A
    Andrew27641742yo7kAuthor
    Participant
    April 24, 2023

    Well, that fixed it. Many thanks!

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