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Participant
April 26, 2020
Question

video drive for premier Pro

  • April 26, 2020
  • 3 replies
  • 220 views

I just installed Creative Coud's Premier Pro.  I've been using the older version of Premier.  When I launched it, I got a window saying my video driver is unsupported (windows 10).  It lists intel (R) hd graphics 530.  I followed the link to download a new one, but the zip file that I downloaded doesn't have an .exe file to install.  Any suggestions?  

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3 replies

Legend
April 26, 2020

You downloaded the wrong file. You should have downloaded the .exe file, not the .zip file. The .zip file is intended only for developers and IT professionals who are experienced at manually installing drivers via the Windows Device Manager.

 

Oh, by the way, Intel has discontinued legacy drivers for all 6th-Generation and newer CPUs, outside of archived driver releases. The last one released was version 100.6373, which is much older than even the driver that's from Microsoft's own Windows Update site (which is version 100.72xx, as far as I can recall). All Intel driver versions after 100.6373 are now only available in DCH form.

Peru Bob
Community Expert
Community Expert
April 26, 2020
Peru Bob
Community Expert
Community Expert
April 26, 2020

I've moved this to the Video Hardware forum .