Why am I receiving - Adobe media encoder your system's hardware does not support hardware acceleration?

Question

I’m receiving - adobe media encoder your system's hardware does not support hardware acceleration for the current settings. I’m attempting to use media encoder 26.3.1. My project is in Premiere 26.3.0. The project file is local and the files are on an EVO NAS.

My desktop setup is as follows: Intel Xeon W-2265 @ 3.5GHz, NVIDIA RTX A5000 24GB, 128GB RAM, 1TB m.2 OS Drive Windows 11 Enterprise, 500GB m.2 cache SSD.

RjL190365 · Accepted Answer

I see your problem. The H.264 encoder only supports hardware encoding for progressive scan video. It never supported hardware encoding for interlaced video. Therefore, all interlaced output is permanently locked to software only no matter what.

The giveaway is the upper field first field order setting. It must be set to “None (progressive)”.

And don’t attempt interlaced exports with any other hardware encoder, for that matter. None of them support interlaced content. Only progressive scan content is supported.

And you cannot circumvent this fact. It is a hard restriction by all GPU manufacturers.

Averdahl · Answer

Your computer should handle it, so try to update you graphic drivers for your RTX A5000: NVIDIA RTX Driver Release 595 R595 U6 (596.72) | Windows 11

If it still give you errors, please answer the question by @Peru Bob

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