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neilgdabc
Inspiring
October 19, 2022
Answered

'Your system's hardware does not support hardware acceleration for the current settings' error

  • October 19, 2022
  • 2 replies
  • 514 views

(For some reason this was posted as a reply to a previous topic, but it should be a new one. Not sure how that happened - sorry!)

 

I have a laptop with a 11th Gen Intel Core i9 11900H processor (so it has Quick Synch acceleration), and an NVIDIA GeForce RTX 3050 Ti Laptop GPU (so NVENC capable)

 

I am trying to export a project from Premiere Pro, h264 format with VBR-1 encoding, yet I get the above error saying I can't use hardware acceleration.

 

Any ideas?

 

Thanks"

This topic has been closed for replies.
Correct answer RjL190365

In addition to what I asked above, what is the field order of your exported video? Interlaced video exports are not supported at all for hardware encoding. Export must be progressive only.

2 replies

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RjL190365Correct answer
Legend
October 21, 2022

In addition to what I asked above, what is the field order of your exported video? Interlaced video exports are not supported at all for hardware encoding. Export must be progressive only.

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    neilgdabcAuthor
    Inspiring
    October 21, 2022

    It was the field order! Thank you so much for spotting that.

    R
    RjL190365
    Legend
    October 21, 2022

    What is your export resolution? Premiere Pro supports hardware encoding only with discrete standard resolution (frame size) settings, such as 1920x1080 or 3840x2160. In between or nonstandard resolutions are not supported at all - software encoding only must be used.

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