Skip to main content
Known Participant
March 5, 2024
Question

Adobe Capture Audio Capture and playback don't work on iPhone 14 iOS 17.3.1

  • March 5, 2024
  • 4 replies
  • 483 views

The audio capture itself seems to work (since i see the waveform as it records the audio) but playback and saving does not. Often (but not always) attempting to play the audio i just captured simply crashes the app and i lose the file. Other times it just does not do anything. If i click the checkmark after recording to save the recorded audio, it takes me to a new white screen but there is no waveform there, so there's nothing to save.

 

Tried reinstalling the app many times with no effect. Then imported another piece of audio, which I was then able to play back within the app. This seemed to do something since when I then proceeded to capture some new audio it now did play it back but only once and then stopped working again as described above. Now tring to play the imported audio also fails. I can see a loading cog but the app is unable to load the file for playback, which it was able to do just before.

 

Also switching away from audio (to shape for instance) immediately disregards my captured audio which is by design i guess but very annoying nevertheless.

4 replies

Participant
April 2, 2025

Does it work for anyone?  I've never been able to make it save any audio i've tried to capture

Participant
February 28, 2025

I have the same problem on iphone 15 Pro

Participant
October 22, 2024

Exact same thing happened to me on iPhone 13 mini

Participant
April 19, 2024

having the same issue... this is the first time i've tried using it, has it ever worked?