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Participant
March 16, 2020
Question

Adobe Capture looped back to welcomm/sign

I downloaded adobe capture on the Google Store. I have downloaded it countless times, but I still cannot use the software. The reason is that after each login, I will jump back to the start interface. My phone is One Plue 6t (an Android phone). I want to know how can I solve the problem.

——Henry

    Ce sujet a été fermé aux réponses.

    1 commentaire

    Sue Garibaldi
    Community Manager
    Community Manager
    March 17, 2020

    Hi Henry. 

     

    Sorry this is happening.

     

    How are you signing in? With an Adobe ID? Or Google?

     

    Please let me know. 

     

    Sue.