Adobe Capture not available in Switzerland

5 replies
61 views
Translate

I was trying to download Adove Capture through a link but when I click it I get this error message saiying “not found”. As of my Creative Cloud the app should be available in Switzerland, I am using a Samsung S20 and accirding to my research the phone is not too old.
Any tips, how I can download this app?

N

NadineanimatesCorrect answer

Participant

Thank you very much. I actually did not reach out to Google itself. Since Adobe Capture showed up as incompatible for my Samsung S20 in the Play Store, I manually downloaded the latest APK (v9.1.1) from APKMirror and successfully installed it using the Samsung 'My Files' app. And it works now!

N

NadineanimatesAuthorCorrect answer

Participant

Thank you very much. I actually did not reach out to Google itself. Since Adobe Capture showed up as incompatible for my Samsung S20 in the Play Store, I manually downloaded the latest APK (v9.1.1) from APKMirror and successfully installed it using the Samsung 'My Files' app. And it works now!

Translate

jane-e

Community Expert

@Nadineanimates

Good to hear! Thank you for the update.

Jane

Translate

jane-e

Community Expert

@Nadineanimates

See if this works: try downloading Capture directly via the Apple App Store Switzerland or Google Play.

Jane

Translate

N

NadineanimatesAuthor

Participant

Thank you but I don’t have Apple. I have a Samsung hence Android and as I stated above it doen’t work unfortunately. I also cannot find it in the Googlle Play store.

Translate

jane-e

Community Expert

@Nadineanimates

Try Google Play support: https://support.google.com/googleplay/

Jane

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.