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PhyllisOrzalli
Participant
January 26, 2021
Question

Adobe Capture not syncing

  • January 26, 2021
  • 1 reply
  • 1200 views

Adobe Capture on my iphone 12MaxPro is not syncing with my Creative Cloud libraries. I use Adobe Illustrator and Photoshop libraries on my 2019 Mac Book Pro which are synced to CC. I have tried everything suggested in the forum here with no luck.

Is there any way to check the Adobe Capture password to make sure that I am using a correct account. The app does say that it is synced.

I am super frustrated. I was really looking forward to using this app.

Thank you

Phyllis

    This topic has been closed for replies.

    1 reply

    Theresa J
    Community Expert
    Theresa JCommunity Expert
    Community Expert
    January 30, 2021

    Sign out of your account on Capture and then sign back in using the same email and password you use on the computer.

    M
    Michael2356933486w2
    Participant
    August 13, 2022

    I'm unable to sign out of Capture.  It tells me that an Internet Connection is required to sign out.  I am thoroughly connected to the internet.  I don't want to lose the shapes that I have created.  There are about 60 of them that haven't synced.

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