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tehkvash
Participant
April 7, 2017
Answered

adobe capture requirements

  • April 7, 2017
  • 4 replies
  • 1040 views

I just saw the mobile app Adobe Capture and I was wondering if anyone new or could direct me to a place to find device requirements since I've searched for an hour and not been able to find them. My current device is not compatible with capture but knowing the device requirements will help me with my next device purchase.

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[Moved from generic Cloud/Setup forum to specific Program forum... Mod]

    This topic has been closed for replies.
    Correct answer Sue Garibaldi

    Hi Tehkvash.

    An S5 should work with Capture. If you're using Android 4.3, try updating the OS. At least 4.4 is required for Capture.

    Sue.

    4 replies

    tehkvash
    tehkvashAuthor
    Participant
    April 7, 2017

    I'm currently using a samsung galaxy s5 with android 4.3 I believe

    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity ManagerCorrect answer
    Community Manager
    April 7, 2017

    Hi Tehkvash.

    An S5 should work with Capture. If you're using Android 4.3, try updating the OS. At least 4.4 is required for Capture.

    Sue.

    Sue Garibaldi
    Community Manager
    Community Manager
    April 7, 2017

    Hi Tekhvash,

    I don't have a list of hardware requirements but I've dropped a note to the product team requesting either that information or which tablets perform best with our mobile apps.

    Can I ask what device you tried that was incompatible? And what version of the Android operating system you're using?

    I'll post again as soon as I hear back from the product team.

    Sue.

    Michael J. Hoffman
    Community Expert
    Community Expert
    April 7, 2017

    Hi tekhvash,

    I think you're right. The Adobe page defers to the Google Play page for latest hardware requirements. But the Google Play page has no hardware requirements listed. Here's the information from Adobe's Capture CC info page:

    Learn how to create and edit brushes, colors, shapes, and Looks using Capture.

    Sounds like a question for Sue Garibaldi​ ...

    Mike

    John T Smith
    Community Expert
    Community Expert
    April 7, 2017

    This may help Mobile Apps