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defaulti8p1syduvr0k
Participant
August 14, 2023
Question

Adobe crashes when saving

  • August 14, 2023
  • 1 reply
  • 230 views

Adobe Capture suddenly started crashing on my iPad Pro. It was working fine until last Friday.  I checked for updates, turned my iPad off and on several times, check compatibility even though I have been using it for several months now without issue, deleted the app and reloaded it. It worked one time after I reloaded it but now is crashing again. Please help! Everything is fine until I hit save.

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    1 reply

    J
    jamie32837186vau6
    Participant
    October 10, 2023

    I've been using Adobe Capture to convert my procreate png files to svg. I have experienced random crashing on my iPad for about 3 months when attempting to save an import, but I haven't been able to save a single import for the past two weeks or so. Is this when you experienced your crasing as well? 

    D
    defaulti8p1syduvr0kAuthor
    Participant
    October 11, 2023

    It stopped crashing if I hit save as soon as the option comes up. If I wait too long then it crashes. I just don't wait for the other options that it might generate.

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