Answered
Capture Library won't sync with desktop apps
Capture Library won't sync with desktop apps
[Moved out of the forum Lounge and into a product-specific, support forum - moderator]
Michael J. HoffmanCorrect answer
Community Expert
April 8, 2017
Hi keiwansaunt,
Can you provide a lot a lot more detail to help us help you?
On the mobile side:
1. What hardware platform?
2. What OS version?
3. What version of Capture?
4. Are you signed in to your Adobe ID?
On the desktop side:
1. What hardware platform?
2. What OS version?
3. What CC app, and what exact version?
4. Are you signed in to the same Adobe ID?
On the web:
1. Can you go to assets.adobe.com and sign in to see your Library items?
Mike
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