Capture rotates images to horizontal

Forum|Forum|4 years ago
October 22, 2021
1 reply
471 views

With my Samsung S9 phone, any vertical image I select to work with in Looks gets rotated horizontal. As do any images I select from the phone to upload to test the various looks.

And there's no option to set rotation.

So ... why is it doing that? Makes it rather difficult to see the approximately half-sized resulting images.

Neil

This topic has been closed for replies.

S

ShivamMishra-CaptureTeam

Adobe Employee

Dear User,

Thank you for your feedback, we will look into it at the highest priority to improve the Looks creation experience for you.

Regards,
Shivam

M

Mainak-CaptureTeam

Adobe Employee

Hello Neil,
Can you help us with one more detail? In any other module, say in shape, on the live camera feed, you import an image which was shot on the phone's camera previously. Does that image appear rotated as well?

R Neil HaugenAuthor

Legend

If I go directly to the phone images on starting Capture, sometimes it will show them vertical when they are, sometimes not. If I've taken an image from Looks tool, then drop that and go to Camera Roll, they are simply always horizontal.

Neil

Everyone's mileage always varies ...

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