Skip to main content
J
jordanbcreativedesign
Inspiring
June 25, 2020
Question

Captured Colours no longer Match

  • June 25, 2020
  • 1 reply
  • 950 views

i've just updated to latest capture, went to capture colours from psd/pdf in creative cloud, the captured colours arent even the same shade... 

 

 

 

    This topic has been closed for replies.

    1 reply

    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity Manager
    Community Manager
    June 25, 2020

    Hi Jordan. 

     

    Sorry the colors aren't matching. A couple of things:

     

    * Is this happening every time you try to create a color theme? Or just with this one document. 

    * So the team can troubleshoot, please send us the original PDF/PSD you're using to create the color theme and also a screenshot of what's captured on your device. (You can do this through  Capture's in-app feedback.)

     

    Thanks for posting about this. 

     

    Sue

     

    J
    jordanbcreativedesignAuthor
    Inspiring
    July 10, 2020

    Hi Sue, dont know why i didnt see your reply sooner, i will see if i can do that through the app :),

     

    i dont often capture colours from ipad psd etc, but now and again colour tends to not match up. 

     

    cheers.

    J
    jordanbcreativedesignAuthor
    Inspiring
    August 8, 2020

    just opened the psd in photoshop captured the colours that way as swatches for creative cloud libraries, and the colours still dont match, that way either....?... makes no sense lol

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices