Skip to main content
Hachesbee
Inspiring
June 9, 2019
Answered

Colors lost in svg capture

  • June 9, 2019
  • 3 replies
  • 1464 views

Hi when creating svg patterns in capture I lose the colors. The resulting pattern shows the thumbnail in color, but the picture export is in black and white.

Is there something I'm doing wrong? It used to work fine for the past 3 years.

This topic has been closed for replies.
Correct answer Hachesbee

Hi Hachesbee.

I just checked in with the Capture team about this...

They're going to include the fix for this when the next full version of the app is launched; unfortunately that won't be until the end of July.

I'm sorry about the wait.

Sue.


It works back again !!! Im so happy!

3 replies

Hachesbee
HachesbeeAuthor
Inspiring
August 12, 2019

Thanks again for the fix!

Sue Garibaldi
Community Manager
Community Manager
August 12, 2019

Hachesbee.

Great! I was going to check in with you... Thanks for being so patient.

Sue.

Hachesbee
HachesbeeAuthor
Inspiring
June 10, 2019

changing the number of colors did not help it gives the same result. i have tried reinstalling the app too, with no success. Im expecting the same result as yours.

Michael J. Hoffman
Community Expert
Community Expert
June 10, 2019

Ok, maybe Sue Garibaldi​ from Adobe can help steer this to the right team. Sounds like perhaps a bug.

From your screen shots, it looks like you’re on Android? Can you provide your hardware model and OS version, and also confirm the Capture version?

Mike

Hachesbee
HachesbeeAuthor
Inspiring
June 10, 2019

Here it goes, thanks again.

Michael J. Hoffman
Community Expert
Community Expert
June 9, 2019

Hi hachesbee,

Can you explain your workflow in more detail? As far as I know, it’s never been possible to export a pattern as SVG, while shapes (which can also be created in Capture) can be exported as SVG, but they have always been black and white.

Please describe the steps youre you’re taking in detail, and we’ll try to help.

Mike

Hachesbee
HachesbeeAuthor
Inspiring
June 10, 2019

Hi thanks for your reply, I may be wording this wrong, here are captures with my step by step.

1 i take a picture or Chose Image, I select the options below in blue, bringing me the color number selector.

2- I position the picture for the pattern, notice the preview is already in black and white

3- I save. You can see the icon is in color.

4 the final pattern is in black and white

Michael J. Hoffman
Community Expert
Community Expert
June 10, 2019

OK, that’s helpful! To be honest, I didn’t know you could do that. But, when you choose vector pattern, the slider at the bottom (or right, depending on orientation) allows you to adjust from 2 colors (black/white) up to 32 colors. Can you slide it back and forth to get a different result?

I tried this and mine stays in color all the way through, unless I dial down the colors instep 2.

Mike