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Alanya16B8
Participant
August 27, 2020
Question

Creating a vector from Procreate using Adobe Capture

  • August 27, 2020
  • 1 reply
  • 1189 views

I'm new to both of these, so it's very possible this is operator error. I've saved my design with a transparent background layer as a png. When I import it into Capture it looks like garbage. A lot of the design is missing. I've tried flattening the layers, I've tried not flattening the layers. I've tried saving it to photos first and then to Capture. I've tried sending it directly to capture. I've tried saving it as a psd and doing both of those things... I'm at a total loss. What am I doing wrong here? 

Please send help!

    This topic has been closed for replies.

    1 reply

    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity Manager
    Community Manager
    August 28, 2020

    Hi Alanya. 

     

    It's difficult to know what's happening without seeing your original image and the file you're creating in Capture. 

     

    Please message us through Capture's in-app feedback (tap the icon in the upper left corner of the screen then Send Feedback) and send those two files (both the .png of your Procreate art and a screenshot or a .png of your Capture art). 

     

    Sue. 

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