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Freedbird
Participant
December 28, 2020
Answered

Device isn't compatible for Adobe Capture, or so says google play

  • December 28, 2020
  • 2 replies
  • 276 views

Bummer! I'm using Nubia z17 mini. I have an adobe cc paid plan.

Plz help if you can...

    This topic has been closed for replies.
    Correct answer floramc

    Hello,

     

    I am not an Android user, but looking at your phone's specifications, it uses a 6.1 platform, while Adobe Capture requires a 7.0. Again, I am a complete illiterate in Androids, but my take is that your platform needs an update, nothing that can be done on this end, I am afraid. 

     

    Check with Nubia users too, my penny on this.

    2 replies

    Henrik Heigl
    Community Expert
    Henrik HeiglCommunity Expert
    Community Expert
    November 24, 2022

    Hi,

     

    have you checked if your Device has the system requirements? Also it can help to update old hardware. Hope that helps.

     

     

    regards,Henrik
    floramc
    Community Expert
    floramcCommunity ExpertCorrect answer
    Community Expert
    January 11, 2021

    Hello,

     

    I am not an Android user, but looking at your phone's specifications, it uses a 6.1 platform, while Adobe Capture requires a 7.0. Again, I am a complete illiterate in Androids, but my take is that your platform needs an update, nothing that can be done on this end, I am afraid. 

     

    Check with Nubia users too, my penny on this.

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