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Answered

How do I get a SVG file from Adobe Shape CC into Adobe Illustrator

Forum|Forum|11 years ago
October 6, 2014
4 replies
13336 views

This seems simple but am stuck (haven't used CC for file syncing) ... I just tried Adobe Shape CC on my iPhone. Great! File is saved to "My Library" and I can see it on my phone and on the web at: https://assets.adobe.com/assets/libraries. But it doesn't sync to my desktop. How do I move it from my libraries into my "Files" so I can open it on my computer and use it in Illustrator?

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Correct answer Ken G. Rice

First update to the newest Illustrator version if needed. The SVG files you create with Adobe Shape CC are added to your Libraries and are accessible from many desktop applications. From Illustrator create a new document. Open the Libraries panel and right-click on the Shape file and choose Use in document. Then click on the Illustrator file to place the Shape. Save the file to your Creative Cloud Files folder and it will sync up to the Files section at https://assets.adobe.com.

Shape added to Illustrator file:

Viewing the file from the Files section:

mRfung1

Participating Frequently

My Libraries rarely can get passed the "detected internet connectivity issue" error in the libraries panel making accessing my assets not possible.

What do we do when it isn't working for whatever temperamental stupid issue thats isn't there one moment then there the next??

Sue Garibaldi

Community Manager

MrFung,

Sorry you're having trouble. A couple of things I'd like you to check:

Have you tried connecting to the Internet from multiple locations? That is, are you trying just at work? Or trying just at home? Or are you having the trouble everywhere you try?

Can you log in with your Adobe ID to http://assets.adobe.com (My Assets - Libraries) and see if all the assets that are on your device are showing there.

Have you tried syncing your assets using the CC icon in the Libraries panel (see image)? Does that sync your library assets?

Let me know what has/hasn't worked.

Sue.

dorcaMusseb

Participant

This is really frustrating. Here. Create. Except...

Why must it be so hard to access the files? It makes no sense whatsoever.

B

bscottx

Participant

Really? You offer file syncing, but no way to actually retrieve these files outside of CC apps?

How did this make sense to anyone at Adobe? Ridiculous. This entire file system you provide, and yet you put certain files 'locked away' in a "Libraries" location that doesn't sync. Well that makes sync quite useless doesn't it?

F

forums_drummwill

Participant

i've found a way around it.

it's a long way around, but it works

pm to ask me i don't want to post it or it might get fixed

Ken G. Rice

Correct answer

Community Manager

First update to the newest Illustrator version if needed. The SVG files you create with Adobe Shape CC are added to your Libraries and are accessible from many desktop applications. From Illustrator create a new document. Open the Libraries panel and right-click on the Shape file and choose Use in document. Then click on the Illustrator file to place the Shape. Save the file to your Creative Cloud Files folder and it will sync up to the Files section at https://assets.adobe.com.

Shape added to Illustrator file:

Viewing the file from the Files section:

T

thornomadAuthor

Participant

Hi Ken -

Thanks! It was "updating it" that actually did the trick for me. After I realized it wasn't going to show up as a file I still couldn't find my Libraries ... but now I can! Thanks!

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