Skip to main content
william websterc89960915
william websterc89960915
Participant
December 27, 2016
Answered

Incompatible Download?

  • December 27, 2016
  • 1 reply
  • 399 views

I purchased a Tablet by Insignia with Android 6.0.  When I went to the Google store they said it was incompatible.  There were a few other adobe mobiles that also had same problem..  I thought if it was on Android it seems updated why would it be incompatible?  The download is the proper store.  What do I need to do?

Webster

    This topic has been closed for replies.
    Correct answer Sue Garibaldi

    Hi Webster.

    It's incompatible because Capture is not yet available on Android tablets. Just phones. Android tablet support is, however, something the team is working on.

    I hope it at least helps to know.

    Sue.

    1 reply

    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity ManagerCorrect answer
    Community Manager
    December 27, 2016

    Hi Webster.

    It's incompatible because Capture is not yet available on Android tablets. Just phones. Android tablet support is, however, something the team is working on.

    I hope it at least helps to know.

    Sue.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices