Skip to main content
M
Mark24634444j9s5
Participant
September 5, 2022
Question

Not working with iPad Air 5

  • September 5, 2022
  • 1 reply
  • 149 views

I cannot access files my iPad Air 5. I can still access them from my older iPad. Any thoughts on why that is occurring?

    This topic has been closed for replies.

    1 reply

    N
    Adobe Employee
    Nitesh5FCE
    Adobe Employee
    September 6, 2022

    Dear User,
    Could you please check your app permissions. Go to device settings-> Adobe Capture->Photos. For more help please refer to screenshot attached.

    Please let us know if this solves your issue. Happy to help.

    Thanks,
    Capture Team.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices