Skip to main content
HeyListenNavi
Participant
July 21, 2020
Question

Reviving Login Error on iOS 13.6 with App Version 6.4.1

  • July 21, 2020
  • 1 reply
  • 452 views

I have an Adobe account with the Photography plan, Acrobat Premium, and the Adobe PDF Pack.  However, with every iOS update I have to log back into all my apps. Since the most recent update, to iOS 13.6, I'm unable to login to my Adobe account on the Adobe Capture app. 

 I'm not sure if this is related, but I was also receiving a "No Internet Connection" error whenever I tried to log back in on the Lighthroom App even though I had full WiFi and Celluar. That issues seems to have magical resolved itself. 

This topic has been closed for replies.

1 reply

Henrik Heigl
Community Expert
Community Expert
November 24, 2022

Hi,

 

that is normal. After System Updates your Account checks if you are still who you are so to say. Also that checks require Internet Connections so you should be good so far. Hope that helps.

regards,Henrik