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inco80
inco80
Participating Frequently
October 28, 2017
Answered

samsung 4.4.2 incompatible with capture.

  • October 28, 2017
  • 2 replies
  • 494 views

Can you fix this issue?  My phn wont allow me to download it.it states it is incompatible with Capture. That's Apple like tactics or are you working on this issue?

    This topic has been closed for replies.
    Correct answer Sue Garibaldi

    HI ICN.

    I just responded on your other post…. Please try updating your operating system. Capture is not supported on any operating system below v5.0.

    Let me know how things are going.

    Sue.

    2 replies

    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity ManagerCorrect answer
    Community Manager
    October 30, 2017

    HI ICN.

    I just responded on your other post…. Please try updating your operating system. Capture is not supported on any operating system below v5.0.

    Let me know how things are going.

    Sue.

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity Manager
    Community Manager
    October 29, 2017

    Hi Irene,

    I apologize for the trouble.

    Can you please confirm me the OS version on the device?

    Regards,

    Sheena

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