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J
Juniperr2
Participant
January 31, 2018
Answered

Settings Question - Saving Source Images

  • January 31, 2018
  • 1 reply
  • 516 views

What does it mean under settings when it says "images will be saved to Capture album in your camera roll?"  I have looked under "albums" on my iPhone and see no "Capture Album."  Can anyone help?  Where should this album be located?  Thanks

    This topic has been closed for replies.
    Correct answer Sue Garibaldi

    Hi Juniper.

    I'm so sorry for not responding sooner. A couple of things I"d like you to check/try:

    Open Capture and tap the Gear icon in the upper left corner of the app.

    From the menu that opens tap Preferences

    Make sure that Save Images to Capture Album is toggled "on."

    After you do that, try creating something in Capture with an image you're taking (and not one that already exists in Photos). After you save the asset to a library. Check and see if you have either an Adobe Capture album or an Adobe Gather (I actually have both) album in the Photos app.

    Let me know what happens. And don't worry, we'll figure this out.

    Sue.

    1 reply

    Sheena Kaul
    Community Manager
    Sheena KaulCommunity Manager
    Community Manager
    January 31, 2018

    Hi Jen,

    Would you mind checking under the Photos option on your device?

    Regards,

    Sheena

    J
    Juniperr2Author
    Participant
    February 1, 2018

    I did. I see no Adobe Capture album.

    Sent from my iPhone

    Sue Garibaldi
    Community Manager
    Sue GaribaldiCommunity ManagerCorrect answer
    Community Manager
    February 4, 2018

    Hi Juniper.

    I'm so sorry for not responding sooner. A couple of things I"d like you to check/try:

    Open Capture and tap the Gear icon in the upper left corner of the app.

    From the menu that opens tap Preferences

    Make sure that Save Images to Capture Album is toggled "on."

    After you do that, try creating something in Capture with an image you're taking (and not one that already exists in Photos). After you save the asset to a library. Check and see if you have either an Adobe Capture album or an Adobe Gather (I actually have both) album in the Photos app.

    Let me know what happens. And don't worry, we'll figure this out.

    Sue.

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