Community Manager

Question

We're live! Come check out the new Capture community

Forum|Forum|6 years ago
September 12, 2019
5 replies
1781 views

Welcome to the new Capture community!

We are so excited to have you join us on this creative journey with our mobile app. I am Sheena Kaul, the community manager for this forum.

My team and our community of experts will continue to guide and assist you as usual in this new space. We hope you like the new experience!

If you have any questions, please feel free to post them here. We are listening!

This topic has been closed for replies.

E

ELOB

Participant

Is it possible to save a Pattern created in Capture as a larger file than the default PNG ?

After saving it to my Creative Cloud, my intention is to use it in PS to create larger print outputs at approx 40"x60" and possibly larger. Since my mobile device can capture a 108mg file, I want to take advantage of this capability.

Any help would be great!

Sue Garibaldi

Community Manager

Hi ELOB/

The Capture team is looking at adding additional size options, but the current PNG output size cannot be adjusted.

Have you tried creating a vector pattern, outputing as an SVG, and scaling that?

Sue.

G

Gary Grayson

Participant

My Adobe Capture files on my iPad will not Sync to Adobe Illustrator on my iMac?

Sue Garibaldi

Community Manager

Gary.

There are a couple of things to check:

* First, sign in with your Adobe ID to https://assets.adobe.com/libraries and make sure that all of the Capture work that's on your device shows up there.

* If it does, make sure you're signed in to the Creative Cloud Desktop App and Adobe Capture with the same Adobe ID/password combination. The best way to check that is to sign out of the Creative Cloud Desktop App (tap the CC icon, then the avatar icon, then Sign Out).

* Then sign in to Illustrator and check the Libraries tab for your Capture libraries.

Let me know what you find.

Sue.

S

Saad30

Participant

I want to ask If I can sell pictures on Shutterstock, that I made with the help of Adobe Comp and Adope Capture. I have posted one example.

Sue Garibaldi

Community Manager

Hi Saad30.

Yes. Just as with any/all of our other products, you can use Adobe Capture for commercial purposes.

I hope that helps.

Sue.

ClawsWithPaws

Participant

Good Afternoon, I am so grateful for this group because I need your help. I recently noticed that my Adobe Capture app is taking up 33GB of my IPhone X storage (64GB). I have no idea how this happened. Yes I have been creating a lot of patterns but I have been deleting and reorganizing them through my Creative Cloud app. I really need your expertise😁.

Sheena Kaul

Author

Community Manager

Hi there,

I understand that you're suddenly seeing so much space being utilized on your phone by Capture app which is quite shocking here.

Would you mind saving all your work first, either locally on your device or on CC libraries and then uninstall and reinstall the app once to check if that frees up some space on your device?

Regards,

Sheena

ClawsWithPaws

Participant

Thanks for the reply. I come across this issue sporadically but I have a workaround. Basically I uninstall the app (after making sure CC has all content) then reinstall.