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Inspiring
December 14, 2019
Question

what happened? ios app rendered useless

  • December 14, 2019
  • 2 replies
  • 858 views

after updating the ios app to latest version, i can no longer do anything it did before no refine section or basically anything?.... just a blurred preview photo.... not very good adobe i constantly use capture....

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2 replies

Adobe Employee
December 15, 2019
Hi,

The only module that changed in the most recent version is Shapes, but a lot of people are having trouble with it because there are now two sections in that module: one for Color Shapes and the original for Black-and-White Shapes. 

Is that where you're having trouble?
If it is, just make sure you're in the correct section. With the update you'll be automatically launched into the Color Shapes section (which doesn't have smoothing). Make sure you're in the Black-and-White Shapes section.

I've attached some screenshots that may help. 
Do let me know if you are facing some other issue. Happy to help here.

Abhishek

 

Attachment(s)

Inspiring
December 16, 2019

just me or should it be the other way around would make more sense, orig settings by default, then, new capture settings... talk about faff backwards lol

Sue Garibaldi
Community Manager
Community Manager
December 16, 2019

Jordan. 

 

Because so many people have been having trouble with the changed UI, the team will be releasing an update (in a day or two I believe) that will do make black-and-white shapes the default.

 

Keep an eye out for it. 

 

Sue,

Participant
December 15, 2019

Same thing happened to me, was using it to turn drawings into vector art so I can import to illustrator easier- have you figured anything out yet?

Inspiring
December 15, 2019

nope, completely useless it wont do anything at all 😞