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CropShot
Participant
April 11, 2016
Question

Absolutely terrible time with Acrobat DC

  • April 11, 2016
  • 1 reply
  • 231 views

Subscription in Creative Cloud. Brand new top of the range iMac with El Capitan, clean install, no third party software now constant crashing and wheel of death including lost data.

Any suggestions other than to go back to PDF Pen?

This topic has been closed for replies.

1 reply

Y
YatharthS
Participating Frequently
April 11, 2016

Hi CropShot ,

Please provide the exact dot version of the software & OS installed at your system .Also check whether is there any update available for the software after going through "help > check for updates "

Follow this thread to reset the preferences for the Acrobat software:- How to reset Preference settings in Acrobat.

Please check after launching the program holding the 'Shift' key on your Keyboard.

If issue still persist , then please check with the different user account with admin rights to replicate the issue.

Regards,

Yatharth

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