Acrobat 10 Activation

Question

My drive failed so I had it replaced. When I attempted to reinstall Acrobat 10 I received the following message:

"Configuration error

A problem has occurred with the licensing of this product. Restart your computer and re-launch the product.

If this problem still occurs after restarting, contact Customer Support for further assistance, and mention the error code shown at the bottom of this screen.

Error: 213:19

http://www.adobe.com/support"

My operating system is Windows 10.

Can anyone help me with this?

Thank you,

David

david@2taylors.com

YatharthS · Answer

Hi PaulaTaylorCPA ,

Please refer to this article :- Resolve the licensing issue and error 213:xx for Acrobat X and Acrobat XI

Also would like to inform that Acrobat 10 not compatible with Win 10, refer to this article for tech specs :- Adobe Acrobat system requirements

Regards,

Yatharth

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