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jacksonb15243934
Participant
September 8, 2016
Answered

Acrobat 10 will not open

  • September 8, 2016
  • 1 reply
  • 604 views

I upgraded to Windows 10. Now I cannot launch Acrobat. Cant reset it. Cant find a paid phone number for support. Spent hours on forums and Adobe... I have a project due and cannot open or find support. Can somebody please tell me how I can contact a human at Adobe. Or please tell me how to RESET ACROBAT 10.

JB

This topic has been closed for replies.
Correct answer kglad

uninstall it using the uninstaller.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer.

reinstall acrobat using your serial number and the installation file(s).

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 8, 2016

uninstall it using the uninstaller.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer.

reinstall acrobat using your serial number and the installation file(s).

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.