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jacksonb15243934
Participant
September 8, 2016
Answered

Acrobat 10 will not open

  • September 8, 2016
  • 1 reply
  • 604 views

I upgraded to Windows 10. Now I cannot launch Acrobat. Cant reset it. Cant find a paid phone number for support. Spent hours on forums and Adobe... I have a project due and cannot open or find support. Can somebody please tell me how I can contact a human at Adobe. Or please tell me how to RESET ACROBAT 10.

JB

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Correct answer kglad

uninstall it using the uninstaller.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer.

reinstall acrobat using your serial number and the installation file(s).

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 8, 2016

uninstall it using the uninstaller.

clean per Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs

restart your computer.

reinstall acrobat using your serial number and the installation file(s).

Downloadable installation files available:

Download and installation help for Adobe links

Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.