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September 9, 2016
Answered

Acrobat 11.0 XI Pro automatically closes after 10-15 seconds ran software repair, ran sfc /scan now nothing corrupt, updated application manager same error. Any ideas?

  • September 9, 2016
  • 1 reply
  • 657 views

System Info

Account Detail:

   User Rights: Admin

   User Account Control: Default

   Process Integrity: Undefined

   Profile Type: None

Acrobat Detail:

   Sandboxing: Off

   Captive Reader: No

   Multi-Reader on Desktop Support: Off

Applications Installed:

   Office Version: Office 2010 32-bit

Available Physical Memory: 1252664 KB

Available Virtual Memory: 3997356 KB

BIOS Version: HPQOEM - 1072009

Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Version: 11.00.9600.16428

    Creation Date: 2016/08/24

    Creation Time: 1:01:00 AM

Display Detail:

   Screen Width: 1440

   Screen Height: 900

   Number of Monitors: 1

   Number of Mouse Buttons: 3

   Has Mouse Wheel: Yes

   Has Pen Windows: No

   Double Byte Character Set: No

   Has Input Method Editor: Yes

   Inside Screen Reader: No

Graphics Card: Intel(R) HD Graphics

    Version: 8.15.10.2712

    Check: Not Supported

Installed Acrobat: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe

    Version: 11.0.14.16

    Creation Date: 2015/12/17

    Creation Time: 6:27:12 PM

Locale: English (United States)

Monitor:

    Name: Intel(R) HD Graphics

    Resolution: 1440 x 900 x 60

    Bits per pixel: 32

OS Manufacturer: Microsoft Corporation

OS Name: Microsoft Windows 7

OS Version: 6.1.7601  Service Pack 1

Page File Space: 4194303 KB

Processor: Intel64 Family 6 Model 42 Stepping 7  GenuineIntel  ~3392  Mhz

Session Detail:

   Boot Type: Normal

   Is Shutting Down: No

   Network: Available

   Inside Citrix: No

   Inside VMWare: No

   Remote Session: No

   Remote Control: No

   Using JAWS: No

   Using Windows-Eyes: No

   Using NVDA: No

System Name:

Temporary Directory:

Time Zone: Eastern Standard Time

Total Physical Memory: 4079632 KB

Total Virtual Memory: 4194176 KB

Windows Detail:

   Tablet PC: No

   Starter Edition: No

   Media Center Edition: No

   Slow Machine: No

Windows Directory: C:\Windows

Installed plug-ins:

C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Accessibility.api

    Version: 11.0.14.16

    Creation Date: 2015/12/17

    Creation Time: 6:27:20 PM

C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\plug_ins\Annots.api

    Version: 11.0.14.16

    Creation Date: 2015/12/17

    Creation Time: 6:27:20 PM

This topic has been closed for replies.
Correct answer kglad

reset your preferences -   https://forums.adobe.com/thread/1595848?start=0&tstart=0

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
September 10, 2016