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DSRice
DSRice
Participant
April 8, 2016
Answered

Acrobat 2015 Will Not Stay Open

  • April 8, 2016
  • 1 reply
  • 1158 views

I have installed Acrobat 2015 successfully, but it will not stay open.  When I open it to create or read a PDF, it closes after 10-15 seconds.  Does anyone know why?

This topic has been closed for replies.
Correct answer kglad

reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

1 reply

kglad
Community Expert
kgladCommunity ExpertCorrect answer
Community Expert
April 8, 2016

reset your preferences - https://forums.adobe.com/thread/1595848?start=0&tstart=0

DSRice
DSRiceAuthor
Participant
April 9, 2016

Thanks for the suggestion.  I tried it and it doesn't solve the problem.  Acrobat continues to close and reinstalling the software didn't help.

kglad
Community Expert
kgladCommunity Expert
Community Expert
April 9, 2016

did you successfully reset your preferences?

are you using acrobat dc.

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