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A
Anonymous
January 15, 2016
Answered

Acrobat 8.1: Microsoft Office Word (2003) has Stopped Working when trying to create a PDF: Windows 7

  • January 15, 2016
  • 2 replies
  • 1102 views

Please help with this issue.

Thanks

This topic has been closed for replies.
Correct answer Meenakshi_Negi

Hi rajp49347953

Acrobat 8 is not compatible with Windows 7. Make sure you are using application in a fully compatible envoronment.

Please refer to this Kb doc Troubleshoot Adobe Acrobat PDFMaker problems | Office | Windows

Regards,

Meenakshi

2 replies

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
January 15, 2016

Hi rajp49347953

Acrobat 8 is not compatible with Windows 7. Make sure you are using application in a fully compatible envoronment.

Please refer to this Kb doc Troubleshoot Adobe Acrobat PDFMaker problems | Office | Windows

Regards,

Meenakshi

A
Anonymous
January 15, 2016

Hi Meenakshi,

Thanks for a prompt reply.

With all due respect, I have been successfully creating PDFs using Acrobat 8 Pro with Word 2003 on Win 7 for the last 6 years and it is only since yesterday that I am getting this error.

So actually it has been Compatible on Win 7.  I have reinstalled Office and Acrobat Pro 8.1 but it does not fix the issue.

Would be grateful if you have other suggestions for resolving this.

Many thanks for your help

AadeshSingh
AadeshSingh
Participating Frequently
January 15, 2016

Hi rajp49347953

Acrobat 8 is not compatible with Windows 8. So as others informed you in earlier comment it may or may not work.

In case it won't work there is no way to diagnose the issue as you are using it on a non-compatible platform.

As a last resort, I can suggest you to Repair Office 2003 & Acrobat 8 (navigate to Help menu & repair the installation).

Check if it works.

Else you can try creating PDF from Acrobat itself if you are able to work successfully with Acrobat.

Regards,
Aadesh

try67
Community Expert
try67Community Expert
Community Expert
January 15, 2016

Acrobat 8 is not compatible with Windows 7.

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