francos25364733

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Acrobat 8 Professional installation problems on a new PC (Windows 7)

Forum|Forum|9 years ago
October 13, 2016
2 replies
631 views

Hello

I replaced my PC with a new one and just cannot install the Adobe Acrobat 8 Professional software on the new PC. The installation process is blocked when inserting the Serial Number. It doesn't work even if I try to install the program from the original disk.

Thanks in advance for your help

Franco

This topic has been closed for replies.

Correct answer kglad

check your hosts file. for help with that, and more:

Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications

Legend

Moving to Installing, Updating, & Subscribing to Acrobat

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Community Expert

what do you see when entering your serial number?

francos25364733Author

Participant

Hi there, thanks

When I enter the serial no. I get a message saying:

Error in the update verification:

the installation program couldn’t validate the product serial number given by the user. Contact Adobe Customer Support …

Community Expert

Correct answer

Community Expert

check your hosts file. for help with that, and more:

Advanced solutions to connection errors with Adobe Creative Cloud and Creative Suite applications