Acrobat 9 Pro reinstall

I need to reinstall Acrobat 9 Pro. I purchased 7 years ago. I have a new laptop. The system is not accepting my serial #. Any advice?

Message was edited by: Deborah Thomas

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kgladCorrect answer

Community Expert

acrobat 9 isn't compatible with any newer os so there's not much point in troubleshooting your problem.

you can install the trial and, if that works to your satisfaction, then start working on solving your serial number problem by going here, Find your serial number or here Error: "The serial number is not valid for this product" | Adobe Creative Suite (depending on what you mean by "..not accepting my serial #".

Correct answer

Community Expert

acrobat 9 isn't compatible with any newer os so there's not much point in troubleshooting your problem.

you can install the trial and, if that works to your satisfaction, then start working on solving your serial number problem by going here, Find your serial number or here Error: "The serial number is not valid for this product" | Adobe Creative Suite (depending on what you mean by "..not accepting my serial #".

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Participant

Thank you for the advice.

Deborah Thomas | Manager, Global Education Operations

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Community Expert

you're welcome.

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