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September 28, 2016
Answered

acrobat 9 standard. Change license to new computer.

  • September 28, 2016
  • 3 replies
  • 422 views

I had to get a new computer since my old one died.  installed on new computer and it will not let me use my license from the old one.  Says I have to disable from old computer.  Which I cannot do!  How do I recover my license?

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Correct answer try67

I'm not sure about that. I think Adobe only sells online downloads, but maybe there's a boxed version offered in some shops.

3 replies

try67
Community Expert
Community Expert
September 28, 2016

Assuming this new computer has a new OS you have a problem because Acrobat 9 is quite old and not compatible with any current OS.

At any rate, only Adobe can help you with this issue if you exceeded your allowed number of activations, but they're not likely to do so if you're running it on a non-compatible system. Worth a try, though...

September 28, 2016

ok, thank you for the info!  yes it would be on win 10.  Do you know if the new acrobat pro is offered on disk, or is it download only?  I just need a program that will extract pages out of an PDF attachment.

try67
Community Expert
try67Community ExpertCorrect answer
Community Expert
September 29, 2016

I'm not sure about that. I think Adobe only sells online downloads, but maybe there's a boxed version offered in some shops.