Question
Acrobat and FB could not be installed... again and again... what do I do?
I have followed the recommended fix procedures twice to get Acrobat to install.
- Uninstall CS6
- Restart
- Run AdobeCreativeCloudCleanerTool
- Restart
- Run Install of CS6 from downloaded file
and I still get this... every time.
Some items for the following product(s) could not be installed successfully.
FB and Acrobat
error summary provides the following info:
Exit Code: 6 Please see specific errors and warnings below for troubleshooting. For example, ERROR: DW030, DW050 ... WARNING: DF012, DF029 ... -------------------------------------- Summary -------------------------------------- - 0 fatal error(s), 5 error(s), 3 warning(s) ----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 ----------- WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1) ----------- Payload: {AC76BA86-1033-F400-7760-000000000005} Acrobat Professional 10.0.0.0 ----------- ERROR: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\plug_ins\Preflight\PreflightLib.dll. Verify that you have access to that directory. ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation. MSI Error message: Error 1310.Error writing to file: C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\plug_ins\Preflight\PreflightLib.dll. Verify that you have access to that directory. ----------- Payload: {1BF6648E-DFC9-4371-98B6-F6AD9358DF4F} Adobe Flash Builder 4.6 4.6.1.0 ----------- ERROR: DW030: Custom Action for payload {1BF6648E-DFC9-4371-98B6-F6AD9358DF4F} Adobe Flash Builder 4.6 4.6.1.0 returned error. Failing this payload. ----------- Payload: {CA7C485C-7A89-11E1-B2C8-CD54B377BC52} Adobe Fireworks CS6 12.0.0.0 ----------- WARNING: DF012: File/Folder does not exist at C:\Users\Gidimt'en\Downloads\Adobe CS6\payloads\AdobeFireworks12-mul\OEM(Seq 2141) ----------- Payload: {05E1E278-7A8D-11E1-A0B9-FC0245DB7244} Adobe Fireworks CS6_AdobeFireworks12en_USLanguagePack 12.0.0.0 ----------- WARNING: DF012: File/Folder does not exist at C:\Users\Gidimt'en\Downloads\Adobe CS6\payloads\AdobeFireworks12en_USLanguagePack\OEM(Seq 76) ERROR: DW050: The following payload errors were found during install: ERROR: DW050: - Adobe Flash Builder 4.6: Install failed ERROR: DW050: - Acrobat Professional: Install failed ------------------------------------------------------------------------------------- 