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jane-e
Community Expert
Community Expert
September 7, 2016
Answered

Acrobat and Word's Compile Error alert: linkCreation.dotm

I have been getting (and ignoring) this alert in Word 2016 and finally Googled it. It appears to be linked to an Adobe add-in with the filename linkCreation.dotm that was installed with Acrobat DC. This Microsoft website recommends deleting linkCreation.dotm. Before I delete it, I would like to know more about this file.

http://answers.microsoft.com/en-us/mac/forum/macofficeinsider-macword/compile-error-in-hidden-module-link-using-word-for/11c6764c-a527-4db1-ad35-08154331efac

Here are my questions about linkCreation.dotm

• what is its purpose 

• why did Adobe add it

• what did Adobe think it would do for me

• will cause any issues in Acrobat DC if I delete it from the Microsoft system files

If I have to pick between Acrobat and Word running correctly, guess who wins...

My specs, because someone will ask:

Jane

ACI, ACP

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danielf64965367Correct answer
Participant
October 17, 2016

This issue is due to running 64Bit Version of Office with this add-in that is only compatible with 32Bit. Adobe is aware and have issued a patch you can download Word to PDF conversion problems with Acrobat and Mac Word 2016 version 15.23.2 or later https://helpx.adobe.com/acrobat/kb/word-to-PDF-conversion-problems-mac-word-2016.html

5 replies

lumiloomz
Participant
November 11, 2016

the patches aren't working anymore.

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danielf64965367Correct answer
Participant
October 17, 2016

This issue is due to running 64Bit Version of Office with this add-in that is only compatible with 32Bit. Adobe is aware and have issued a patch you can download Word to PDF conversion problems with Acrobat and Mac Word 2016 version 15.23.2 or later https://helpx.adobe.com/acrobat/kb/word-to-PDF-conversion-problems-mac-word-2016.html

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Participating Frequently
September 8, 2016

I extracted the dotm contents to get a deeper look, and apparently it adds a button (or is supposed to) to the ribbon to send the current doc to Acrobat for conversion to PDF. I *think* is also does some PDF linking stuff, but these files aren't meant for human (even as a programmer) reading...

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Participating Frequently
September 8, 2016

I don't have a full set of answer, but my understanding is that it is a add-on that allows you to link to PDFs in Acrobat, link you can link to URLs, but I may be wrong - since I can't try it out, since it is broken. I've just trashed it. Both Acrobat and Word will continue to run fine.

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jane-e
Community Expert
jane-eCommunity ExpertAuthor
Community Expert
September 8, 2016

Thank you, emerrill​

Office 2016 is supposed to be cross platform, so I wonder if this file works on the Windows side and just wreaks havoc on the Mac side. I will trash it when I get home, but have marked your answer correct in the meantime. This was just information seeking anyway. I am currently out of town without my computers.

Thank you!!

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