Skip to main content
M
mountart
Known Participant
June 20, 2016
Question

Acrobat crashes when creating multi pdf's

  • June 20, 2016
  • 1 reply
  • 950 views

I am on a mac os x el capitan version 10.11.5 using Adobe Acrobat Pro Version 2015 Release 2015.016.20045.

Every time I try and create a PDF from multiple PDF's by dragging the multi pdf's from my desktop to the acrobat combine files page in acrobat, I either get a grey screen and then the acrobat program freezes or the acrobat program crashes.

Can someone please help me fix this problem.

Thanks

This topic has been closed for replies.

1 reply

Y
YatharthS
Participating Frequently
June 20, 2016

Hi mountart ,

Please Follow this thread to reset the preferences for the Acrobat software :- How to reset Preference settings in Acrobat.

Also is this happening while combining certain files or with others as well.

Regards,

Yatharth

M
mountartAuthor
Known Participant
June 20, 2016

it happens when I drag multi jpeg file to create a multi pdf file

Y
YatharthS
Participating Frequently
June 22, 2016

Hi ,

Please check after repairing the Acrobat Installation .

If the issue still persist , please check with the different user account to replicate the issue .

Regards ,

Yatharth

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices