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scottp60381204
scottp60381204
Participant
February 15, 2016
Question

Acrobat DC 2015 crashing when trying to change fields in PDF form

  • February 15, 2016
  • 1 reply
  • 672 views
Hi49HHAsdasdsadasasaasassssas                                                                                            H

Hi,

We are having issue with Adobe Acrobat DC 2015 on Windows 10 (in domain environment), it is crashing when we try to scroll or make a selection/edit couple of fields in a PDF form.

When we disable JavaScript it doesn't crash at all, I can not disable JavaScript as there might be formulas and things running in background.

We used to have Acrobat Standard X on Windows 7 and form seems to work fine on it. Is it something to do with version of Adobe, JavaScript or Windows 10?

I have tried filling up form and scrolling in a Adobe Reader and gives me JavaScript Not Allowed Error. I want it to work fine on Adobe Acrobat DC 2015 on Windows 10.

Please help me get this issue resolved.

Thanks

This topic has been closed for replies.

1 reply

A
Anonymous
February 15, 2016

Hi ,

Please try to update Acrobat once and see how it goes.

Also repair it once and see if that helps.

Regards

Sukrit Dhingra

scottp60381204
scottp60381204Author
Participant
February 15, 2016

Already tried those, also tried Adobe clean removal and installed it back. The same form doesn't cause crash on free trial of Adobe Acrobat DC 2015 (continuous) installed on Windows 7 Pro SP1, while the Adobe Acrobat DC 2015 (classic) on Windows 10 crashes. Please advise.

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