Participant

Question

Acrobat DC buttons not working in Reader DC. How can I make them function?

Forum|Forum|9 years ago
April 11, 2017
6 replies
1758 views

Hi All

I created an insert file button in Acrobat DC. I saved the file as a

1 Save as other

2 Reader Extended PDF

3 Enable Commenting and Measuring

When I opened the file in Reader DC, the Button does not work,

I also tried saving it as Enable More tools, with the same results. Any suggestion as to how I can get the buttons created in Acrobat DC to function in Reader DC?

When I used previous versions of Acrobat and Reader they worked just fine. Do I need to add something to the JavaScript folder in Reader? If so is there a script that I can use? This has been driving me crazy and I could sure use some advice

Kind Regards

Scott

This topic has been closed for replies.

JR Boulay

Community Expert

See that great demo PDF: Fichiers partagés - Acrobat.com

T icon add a section title.

+ icon add an attachment.

Works fine with Acrobat Reader.

Acrobate du PDF, InDesigner et Photoshopographe

G

gkaiseril

Inspiring

Make sure that JavaScript is enabled in Reader.

Make sure you are not opening the PDF in the "PDF/A Always" mode in Reader.

JR Boulay

Community Expert

Acrobat Reader cannot import/embed any file as an attachment as Acrobat Pro can.

Acrobat Reader can only import files using the "Attachment" comment tool, which is JavaScriptable too.

I just made one similar PDF last month for a client, this limitation almost made me go crazy…

Acrobate du PDF, InDesigner et Photoshopographe

G

gkaiseril

Inspiring

See Importing and exporting PDF file attachments with Acrobat JavaScript and Acrobat 9 and How to Save a PDF with Acrobat JavaScript by Thom Parker. Acrobat 9 introduced many security changes to Acrobat/Reader that will require significant adjustments to user's application and the purchase of a LiveCycle ES Rights server. You most likely will need to discuss this with you IT staff and any outside user's IT staff.

shmikersAuthor

Participant

Hi All thank you so very much for getting back to me. The button I created in Acrobat DC allows for the insertion of file(s) of any type on specific areas of a page. For example, there is a image of a property and the reader want to insert documents relative to the house (permits, inspections etc>) As the file will be collaborative, others using the same file should be able to insert specific files (various formats). Problems is, in Reader DC, when the user presses on the insert file icon, nothing happens.

Any suggestions?

Cheers

Karl Heinz Kremer

Community Expert

What is the exact script you are using?

JR Boulay

Community Expert

Hi.

Reader Extensions are required only for PDFs used with Reader X (10) and older versions.

Try to just "Save as" your form.

Acrobate du PDF, InDesigner et Photoshopographe

Karl Heinz Kremer

Community Expert

What is the button supposed to do? Are you getting any errors on the JavaScript console in Reader? To see the console, you will have to enable "Show console on errors and message" in Prefernces>JavaScript.

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