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wendyp19858724
Participant
July 17, 2016
Question

Acrobat DC crashing when working with existing Digital Signature

  • July 17, 2016
  • 1 reply
  • 578 views

Acrobat Reader DC is now crashing overtime I go to add or edit my Digital Signature and also if I try to create a new one.  Up until middle of this past week it was working fine?  I'm on a MacBook Pro.  I've been using my existing Digital Signature for months.  I know the certificate is still valid.  What is going on?

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1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
July 22, 2016

Hi wendyp19858724

Could you please let us know the dot version of Adobe Acrobat Reader DC and OS you are using.

Are you experiencing this issue with a particular PDF?

What happens when you try to add your Digital Signature to PDF?

Regards,

Meenakshi

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