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Participant
September 1, 2016
Question

Acrobat DC does'nt open files

  • September 1, 2016
  • 5 replies
  • 751 views

I have a Dell Precision laptop 7710 model, with Windows7-64pro.

The computer has a preinstalled full version of Acrobat DC, which worked perfectly until yesterday.

I have also recently installed Creative Cloud (Photoshop and Lightroom). I Had, after installing it, also "activated" using the CC menu, even Acrobat DC. Today I accidentally uninstalled Acroba DC always through CC menu.

From that moment on, I was not able to open pdf files.

I uninstalled and installed the program several times, using the app "Dell Digital Delivery", which is available for this type of operation on Dell PCs. But no, the pdf file will not open. I also uninstalled Adobe Reader!

From within the program, you can print to PDF and save the file you get. But then you can not open it!

Help !!!!!

thanks

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5 replies

kglad
Community Expert
Community Expert
September 1, 2016

change the default app that opens pdfs to your installed acrobat

Participant
September 1, 2016

...hello!

Ok but... at the moment Acrobat DC does'nt open!!!..............

Participant
September 1, 2016

...reinstalled trial version from menù CC...

If I try to insert my serial number (from the DC that I have purchased with Dell pc)... does not work.

very confused........