Skip to main content
Participant
September 30, 2016
Question

Acrobat DC errors on word spacing

  • September 30, 2016
  • 6 replies
  • 617 views

Did the same OCR with pro and got acurate text. Using same file using Acrobat DC and it recognizes the glyphs but word spaces in wrong location.

This is what the PRO version a Acrobat returned.

"Manufactured from special alloy steel that is differentially heat treated to help toughness."

This topic has been closed for replies.

6 replies

Lovekesh Garg
Adobe Employee
Adobe Employee
October 3, 2016

We apologize for the issue you are facing. Can you please share following information to help us identify and resolve the issue ASAP:

- Acrobat version you are using

- OS version

- Sample PDF where you are facing this issue. You can use https://cloud.acrobat.com/send for the same.

Thanks.

Participant
October 3, 2016

https://files.acrobat.com/a/preview/bd6bbc33-b0d2-4c29-b19e-b8f8755a8749

Above is the original scan. A office mate had Acrobat 10.1.16 that did the correct OCR.

Version of Acrobat. 2015.017.20053

Mac OS 10.11.5

Tim Kramer

Design Support Specialist

[personal info removed by Mod]

<http://www.designnorth.com/>www.designnorth.com<http://www.designnorth.com/>

<http://www.asg-spark.com/>w<http://www.asg-spark.com/><http://www.asg-spark.com/>ww.asg-spark.com<http://www.asg-spark.com/>

This e-mail and any attachments may contain confidential information of Design North. If you are not the intended recipient of this message, be aware that any disclosure, copying, distribution or use of this e-mail and any attachments is prohibited. If you have received this message in error, please advise the sender by reply e-mail, and delete all copies from your system. Thank you.

Lovekesh Garg
Adobe Employee
Adobe Employee
October 4, 2016

Hi Tim,

I tried to run OCR on same file on mentioned Acrobat and OS version. It's recognizing text correctly.

Please make sure you are also using correct language to run OCR.

Enhance Scans> Recognize Text > In this file> Settings(select correct language)>Recognize Text

Thanks,

Lovekesh Garg