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Correct answer Meenakshi_Negi

Hi rhondap62130113

Please delete the temporary folder files and restart your system. Then try to re-install.

Also refer the troubleshooting steps provided in this KB doc : "Failed to install" error received when installing Adobe Creative Cloud desktop app

Let us know how it goes.

Regards,

Meenakshi

1 reply

Meenakshi_Negi
Meenakshi_NegiCorrect answer
Legend
September 29, 2016

Hi rhondap62130113

Please delete the temporary folder files and restart your system. Then try to re-install.

Also refer the troubleshooting steps provided in this KB doc : "Failed to install" error received when installing Adobe Creative Cloud desktop app

Let us know how it goes.

Regards,

Meenakshi

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