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GG_Dynamix
GG_Dynamix
Inspiring
May 3, 2016
Answered

Acrobat DC Mac - Ruler Guides Not Visible When Moving

  • May 3, 2016
  • 1 reply
  • 2102 views

Hi Adobe,

I just installed the latest version of Acrobat DC 2015 - 2015.010.20056 and Ruler guides are still not visible when gabbing them from the ruler or moving them on the page.When will this be fixed?

This was logged by one of your employees on the forums as bug back in July 2015 and then has been 2 updates since then. This is a big problem for those of us who use Acrobat on the Mac especially when checking PDF files for production.

Please advise when you will fix this simple but glaring bug - please.

This topic has been closed for replies.
Correct answer AshuMittal9644438

Hi Adobe,

This bug was logged back in 2015! Any chance of a resolution of what is seemingly a simple bug, but affects we end users greatly in doing our job efficiently and accurately - Its really quite a long time to wait, please It would be great to have fixed this century :-)

Regards,

Grant


Hi all,

Acrobat DC update addressing this issue is now available. This update will be automatically applied to all Acrobat and Reader users in the coming days. You may also update to the latest release by opening the application and going to Help > Check for Updates.

Release notes for today's release are here: 17.012.20093 Planned update, August 8, 2017 — Acrobat and Adobe Reader Release Notes  

Please try it out an let us know your feedback.

Thanks!

-ashu

1 reply

onkesh
Adobe Employee
onkesh
Adobe Employee
May 17, 2016

Hi GG_Dynamix, [ Mod: full name removed and replaced with user name ]

Thanks for the report.

Apologies for the inconvenience caused at your end.

We would require a few more details.

1. Version of OS X Macintosh installed on your system.

2. Complete dot version of Acrobat DC installed on your system.

3. Is your Acrobat DC  updated to the latest release?

You are right for the fact that a similar issue was reported previously and was fixed at our end last year itself.

And we would try our best to resolve your issue as well.

Thanks,

Onkesh

Karl Heinz Kremer
Community Expert
Karl Heinz KremerCommunity Expert
Community Expert
May 17, 2016

I am having the same problem:

1. Mac OS X 10.10.5

2. Adobe Acrobat DC Pro 2015.016.20039

3. Yes, based on the information here: Release Notes | Adobe Acrobat, Reader

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