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jenidye
Participant
August 13, 2016
Question

Acrobat DC Pro takes several tries to export PDF to jpeg

  • August 13, 2016
  • 2 replies
  • 475 views

Hi There,

I need to export PDF's into jpegs to load them into Autocad. While using Acrobat DC Pro, I open my PDF, choose Export PDF (both from the side menu and the File menu), choose Image -> jpeg, Export, choose the folder I want to save it in, hit Save, and nothing happens typically. It usually takes me 4 times doing this until it finally converts it to a jpeg. Then, if it's multiple pages, all of them but one will convert, Meaning I have to repeat the process again until it finally converts all of the pages. I have to convert dozens of pages in a day sometimes, so I lose whole work days to this problem. Has anyone else encountered this and do any of you have a solution? I called support today and they did a remote session, changed some things in my C drive, and still no luck. They actually gave their final answer as "you will just have to do it over and over again until it converts". I also uninstalled and reinstalled and still have the same issue. Help!!  And thanks in advance.

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2 replies

Adobe Employee
August 16, 2016

Hi Jennifer,

Thanks for your report.

I hope you are exporting PDF's into JPEG with default settings and Export All Images option unchecked. If not, could you please try exporting the PDF with default options.

Also, could you please share a sample file in multi-page export issue is reproducible?

Regards,
Priyanka

Legend
August 13, 2016

Solved: Importing PDF into AutoCAD - Autodesk Community May be worth mentioning that AutoCAD can import PDF without this nonsense, and JPEG is likely to be a poor choice anyway unless you want a bluery photo effect.