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fredericm61358259
Participant
April 17, 2023
Question

Acrobat DC quit and won't reinstall

  • April 17, 2023
  • 1 reply
  • 496 views

I have an iMac running OS 11.7.2 (Big Sur). Acrobat DC has been working fine until today, when it went into a "Wait while an update is installed" freeze. I used the Cleaner as recommended in another thread here and then tried the link to reinstall, and nothing happens. Doubleclick, the Acrobat Installer icon bounces a couple of times, and nothing happens. All of my work involves PDFs, none of which I can open except as Preview image files. Anybody know how to deal with this?

Thanks.

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1 reply

T
Test Screen Name
Legend
April 17, 2023

Did you reboot before trying to install ?

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fredericm61358259Author
Participant
April 17, 2023

Yes, with no luck. I did seem to solve the problem, however. I copied the Acrobat DC app from my laptop to the desktop iMac, and copied over the related Application Support files. So far the program has started and run OK. Time will tell....

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