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A
Anonymous
May 25, 2016
Question

Acrobat DC Updating Error 1646

  • May 25, 2016
  • 1 reply
  • 1301 views

Hi, I installed the Acrobat DC with the Creative Cloud just now. But I got an error number which is "1646" when I updated the application. Plus, the messagebox also tell me the "Uninstall update package is not supported". Is there anyone know the reason and what should I do !?

This topic has been closed for replies.

1 reply

Meenakshi_Negi
Meenakshi_Negi
Legend
May 25, 2016

Hi bradfordyuan

Please uninstall Acrobat using cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs  and restart your system.

Then re-install the application from this link :Download Pro or Standard versions of Acrobat DC, XI, or X

Let us know if this helps.

Regards,

Meenakshi

A
Anonymous
May 26, 2016

Dear Meenakshi, thanks for your reply. But I 'm sorry to tell you that all of your instructions have been tried before I asked in the community. It's negative...So, is there any advice else you want to tell me?

Sincerely,

Bradford Yuan

Y
YatharthS
Participating Frequently
May 27, 2016

Hi ,

Would request you to install the Update for Acrobat DC from here :- Adobe - Acrobat : For Windows

Please turn off Firewall & security services .

If the issue still persist please check with the different user account with Admin Rights to replicate the issue .

Regards,

Yatharth

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